How can we help you?

At Summit Sportswear, we strive to delight each and every one of our customers in store and online. The following tabs will help you get the information you need at your fingertips.

Placing Orders

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

We accept all major credit cards including Visa, Mastercard, Discover, and American Express, as well as ApplePay.
WHAT IS YOUR PRIVACY POLICY?

Summit Sportswear takes your privacy very seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. You can view our privacy policy here.
HOW DO I CANCEL OR CHANGE MY ORDER?

Our order fulfillment and shipping systems are designed to get orders on their way to our customers as quickly and efficiently as possible. To cancel or change your order, please contact our customer service here, within 48 hours of placing your order. Once an order has shipped, we are unable to change or cancel it.

Shipping

HOW LONG WILL IT TAKE TO GET MY ORDER?

This is a made to order item. For Economy Shipping you should receive your order within 4-10 business days.
HOW DO I TRACK MY ORDER?

Once signed into your Account, select the Account link at the top right corner of our site. Then navigate to Orders and select the order you want to track. A Tracking Number and link will be provided once your order has shipped.

Exchanges & Returns

I NEED TO RETURN AN ITEM. WHERE DO I SEND IT?

Due to the customized nature of decorated apparel, we’re unable to accept returns or exchanges unless something isn’t quite right. Your happiness matters to us – if there’s an error in the decoration or a defect in the garment, let us know within 7 days and we’ll make it right with a replacement or repair at no additional cost to you.

Start Return

  1. Log in to your Account.
  2. Go to Orders.
  3. Find the order you would like to return.
  4. Select Request return to start your return.
  5. Select a Reason from the dropdown and add any details you would like to include.
  6. Submit Request return.

Once your return has been processed, you will receive a return confirmation email along with a return label for you to ship your items back.
HOW DO I EXCHANGE AN ITEM?

Due to the customized nature of decorated apparel, we’re unable to accept returns or exchanges unless something isn’t quite right. Your happiness matters to us – if there’s an error in the decoration or a defect in the garment, let us know within 7 days and we’ll make it right with a replacement or repair at no additional cost to you.

Contact

FOR ALL OTHER QUESTIONS AND INQUIRIES.

You can e-mail the corporate team at contact@summitsportswear.com.